11/18/2011
aj is my service person for my 2011 canyon and my 2010 camaro he is excellent i get in and get out as quick as possible mary my salesman is very good at his job when its time for a new car i will visit mark

DAVIDHYLLA
Springfield, IL

11/17/2011
The dealership is where my wife and I purchased our Chevrolet Impala and they were extremely helpful then and being a GMC owner we decided to return to S&K when we decided I needed a newer more reliable vehicle. Marc Mariconi was EXCELLENT and should receive a raise! Semper Fi Marc

Wildwestdoc
Sherman, IL

11/14/2011
Outstanding transaction from start to finish, and we were out of state customers! Cody Booker proved to us that customer service does in fact still exist - thank you both professionally and personally!

yukonhybrid
Westland, MI

11/10/2011
the service department has always been very good about my needs. rodney has had my best interest and service work done to my satisfaction. i would recommend s&k to anybody.

henton
Springfield, IL

11/9/2011
I am very happy with their service department and have always had a good experience whenever I took my truck in for service. Service after the sale is important to me.

Frank Dry
Springfield, IL

11/9/2011
Without a doubt the BEST dealer experience I have had in Springfield, IL. AJ truly cares for the customer. The repair was made as promised both in quality and in the time frame outlined. Your office staff and courtesy van people are good ambassadores for S&K.

mlane48
Springfield, IL

11/9/2011
Stu was very helpful along with the rest of the dealership team! I continue to love driving my car and I also continue to use the dealership for all oil changes. The customer service is outstanding; very professional, along with being helpful and friendly!! Thank You!!!

jojomom
Auburn, IL

11/8/2011
Late in the morning when driving my Cadilac, the alert on the dash indicated the need for coulant. The temperature of the coulant rose rapidly as I parked for my doctor's appt. A call to Rodney at S & K indicating my need to leave the state early the next a.m. impressed on him my need for immediate service. They were able to replace the faulty water pump and have the car finished by 4:30 pm.

niedzielski37
Springfield, IL

11/7/2011
Re: ECP Paint Seal Protection Service

While waiting for an oil change on our 2011 Buick LaCrosse, I ran into Mr. Yeske, the salesman who helped us with the purchase of this car. I inquired about the above service, and he referred me to Mr. Norton. Mr. Norton described the paint seal service, answered my questions and furnished the internet address for more product information and warranty. After reviewing this data at home, I ordered the service from Mr. Norton. He set up the service to accommodate our schedule and arranged for a loaner car so my wife could attend a Board Meeting and luncheon that was important to her. The shop people made the car, including the wheels, look brand new--just like it did in the showroom eight months previous.

Mr. Yeske revised the driver's seat position for me and demonstrated how to use the remote engine start. Thanks to Mr. Norton and Mr. Yeske, the above service went very smoothly.

llessurgar
Springfield, IL

11/5/2011
Great personnel & great service so far. Also convenient hours and location. Personnel will answer any question asked regardless in person or over the phone. Will refer dealership to others.

marlene weber
Springfield, IL